Connectivity Problem with ARK: Survival Ascended - Friends cannot join Ark asa server

System Information

Field Value
Operating System Linux - Ubuntu 24.04.3 on x86_64
Product AMP ‘Phobos’ v2.6.4.2 (Mainline)
Virtualization None
Application ARK: Survival Ascended
Module GenericModule
Running in Container No
Current State Ready

Problem Description

Issue

I am able to join, but my friends cannot. When they try to connect it says “Joining failed, connection timed out” I believe that I can join because I am on the same network that the ubuntu server is on. I also allowed the ports in the ubuntu server with the command sudo ufw allow 7777/udp. I did that for all of the ports. Btw, the friends can see the server when they search for it in ark.

Reproduction Steps

  • forwarded ports , 7777, 7778, 27015,27020 and 8888 on server and router
  • made sure to enable cross platform under the server settings
  • used website, portchecker.dev to ensure all ports are open and working
  • used console command in ark to directly connect to the server (didn’t work)

I am having this same error

Are you using mods? What mods do you have installed? I’m curious

We have tried it with and without mods, the error message didn’t changed regardless.

Same here I am at a loss I didn’t do anything and my friends were online 3am then at noon yesterday it just won’t let them connect tons of troubleshooting but no avail. Holding out hope it’s an amp issue but I’m sure it’s not.

Im using windows server 2022

It’s something to do with the steam handshake. I can’t even get steam to recognize the server through direct connect.

hey i turned the server off this morning and back on at 3pm central time, i opened ark tried to join a single mod had an update and i got on my server with no issues. it looks like a mod was causing the hangup and or battleeye which i dont use for private servers. try it now!

on my router i forwarded port 8081-8500 and my friends can connect now

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