Connectivity Problem with ARK: Survival Ascended - ARKSA servers not contactable

System Information

Field Value
Operating System Linux - Debian GNU/Linux 12 on x86_64
Product AMP ‘Phobos’ v2.6.0.12 (Mainline)
Virtualization Docker
Application ARK: Survival Ascended
Module GenericModule
Running in Container Yes
Current State Ready

Problem Description

Issue

5 servers in a cluster are started and running, however I cannot access 3 of them via the game, I have noticed this in the past when the servers are not on the current version howerver multiple tries updating have not worked and the logs say that they are up to date. same steps on the working servers without issue. Log files for working and non working show no differences

Reproduction Steps

  • updated amp

  • stopped and updated the 3 instances

  • start the instance
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    I’ve had a break through on further investigation. a few things i noticed on all 3 servers.

  • The game.ini had been set to blank

  • The gameusersettings.ini had been reset and was not what was originally set by me (compared to original file I keep myself)

  • password was set in the config but was not applying had to set this to blank, let it save and then re-add it.

So the servers where actually appearing, just not as part of the cluster and with no password set. strange that an update would cause this.

hopefully the above helps someone else if they run into this issue

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