System Information
| Field | Value |
|---|---|
| Operating System | Windows - Windows Server 2019 on x86_64 |
| Product | AMP ‘Callisto’ v2.5.1.8 (Mainline) |
| Virtualization | None |
| Application | ARK: Survival Ascended |
| Module | GenericModule |
| Running in Container | No |
| Current State | Ready |
Problem Description
Issue
Ark: Survival Ascended server console is not displaying any activity, even though players are connected and actively playing. The player count remains at 0, and analytics data is not being recorded or updated. This issue is occurring on both The Island and Scorched Earth maps. The server is running on a Windows Server 2019 Datacenter.
Reproduction Steps
- I have the game ports and RCON set correctly (I’ve used the same ports running the Ark server manually without AMP)
- I enabled AMP Analytics
- I start the Server and it shows it’s running and listening on all ports.
- I have players join the server and they’re connected and playing. But no feedback in AMP.