Configuration with Application Deployment - Problem with ports in my server

Technical Support
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1

System Information

Field Value
Operating System Linux - Debian GNU/Linux 11 on x86_64
Product AMP ‘Callisto’ v2.5.0.0 (Mainline)
Virtualization QEMU_KVM
Application Application Deployment
Module ADSModule
Running in Container No
Current State Indeterminate

Problem Description

Issue

I tried do this with ssh, tried do this with edit ports in cs2, tried in networking tab in instances. I cant open ports, some players have high ping on my server, but in valve official servers are normal. please help me

Reproduction Steps

  • I dont know how to open ports in my server
  • I tried with ssh
  • and i tried with edit ports in my cs2 instance
2

Can you elaborate your problem? Which ports don’t open? You said player have high ping on your server, so ports are open, and they can connect to the server?

3

I dont know if is really a port problem, i found that some internet providers has some "Ports connections closed, i presumed that because some players has to play with a VPN ON, to low the ping on server. This only occurs on my server (Sorry for bad english)

4

If they can connect to your server, there are no problems with ports.
If they have a high ping, it’s the network connection between them and the server. If they have a lower ping using a vpn software, their ISP has some bad routes to the server. Nothing you can fix. Your player would need to get a better ISP. But what values we are talking about? What is a high and low ping for you? Also, do you rent a server or do you host at home?