Configuration with Application Deployment - missing license key after restarting from a backup

System Information

Field Value
Operating System Linux - Debian GNU/Linux 11 on x86_64
Product AMP ‘Phobos’ v2.6.0.6 (Mainline)
Virtualization QEMU_KVM
Application Application Deployment
Module ADSModule
Running in Container No
Current State Indeterminate

Problem Description

Issue

after reseting from a backup I can’t do anything on the server because of a mising license key, I already have checked my emails to see if I have the key but I don’t.

Reproduction Steps

  • reset the server from a backup
  • connecting to the panel
  • the error : “AMP has lost its licence key due to a hardware or system configuration change. Please re-enter your licence key under Configuration → New Instance Defaults. You may also need to reactivate your existing instances on this host. Advanced Details Licence key was wrong length. Expected between 32 and 36 or 0, got 18”

If you’re with Hostinger, their support needs to reactivate it, since they have their own Enterprise licence.
If you paid for AMP, you can re-send the key to yourself using the licence manager:
https://cubecoders.com/account