Can't submit support ticket through Hostinger

OS Name/Version: Windows 11/Debian 12

Product Name/Version: Hostinger “Phobos” v2.6.1.2

Problem Description: I am having issues uploading a modpack to my server, so I was going to submit a support ticket for help. After filling out all the information, I was unable to submit the ticket. My issue is that the create ticket button does not work, and it gives no indication of it working. After speaking to Hostinger support, they directed me to the forums about how to submit my support ticket.

Steps to reproduce:

  • Step 1 Open control panel in AMP
  • Step 2 Press on support and updates button
  • Step 3 FIll out all information and attempt to submit

Actions taken to resolve so far: Reach out to Hostinger support, who told me to restart PC, update browser, and use an incognito browser, none of which worked.

If you press F12 do you get any errors in the browser console?

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