Cannot login to management? panel

Technical Support Installation Support
1

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OS Name/Version: windows 11

Product Name/Version: (Always use the full version number - not ‘Latest’)
amp instance manager 2.3.1.2

Problem Description: unable to login through management panel

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Steps to reproduce:

  • Step 1 download amp
  • Step 2 run instillation wizard
  • Step 3 automatically open management panel

Actions taken to resolve so far: several re-installs
instillation onto a different pc
attempt at password reset

2

You need to be more specific. Are you able to actually reach the panel, but it refuses your login?

3

I can reach the login itself, but it refuses it.

amp login
amp login616×936 57.7 KB

4

I am having the very same issue on windows 10 pro

5

Reset the password on the command line using ampinstmgr resetlogin and make sure to use a plain password, letters and numbers only.

6

what value are we meant to put for the instance name?

7

If it asks you, generally it’s “ADS01”.