Auth could not identify password for [amp]

OS Name/Version:
Ubuntu 22.04.3 LTS
Product Name/Version: (Always use the full version number - not ‘Latest’)
AMP Release “Decadeus” v2.4.7, built 31/12/2023 22:56
Problem Description:
after adding target to controller… controller will no longer load and i get the following error.

Dec 31 23:37:48 eps4 systemd[1]: Starting AMP Instance Manager...
Dec 31 23:37:49 eps4 ampinstmgr[781]: [Info] AMP Instance Manager v2.4.7 built 31/12/2023 22:56
Dec 31 23:37:49 eps4 ampinstmgr[781]: [Info] Stream: Mainline / Release - built by CUBECODERS/buildbot on CCL-DEV
Dec 31 23:37:49 eps4 ampinstmgr[781]: Can't find custom attr constructor image: /opt/cubecoders/amp/plugins/ADSModule.dll mtoken: 0x0a00001e due to: Could not load file or assembly '>
Dec 31 23:37:49 eps4 ampinstmgr[781]: [Info] Waiting for AMP instance to start...
Dec 31 23:37:50 eps4 ampinstmgr[781]: [Notice] AMP instance ADS01 is now running.
Dec 31 23:37:50 eps4 systemd[1]: Finished AMP Instance Manager.
Dec 31 23:37:50 eps4 sudo[907]: pam_unix(sudo:auth): conversation failed
Dec 31 23:37:50 eps4 sudo[907]: pam_unix(sudo:auth): auth could not identify password for [amp].

Steps to reproduce:

  • Step 1
    sudo systemctl restart ampinstmgr.service
  • Step 2
    reboot server

Actions taken to resolve so far:
ampinstmgr fixperms as sudo

this is a new installation, i started with a standalone then found the option to create a controller. so i installed a controller instance on my main domain and re ran setup on the standalone to convert it to a target, then added it to the controller. it saved the target but then after refreshing the page the controller stopped working and would no longer load.

This is normal - check AMPs own logs.

‘’’
[19:17:57] [Core Info] : Starting AMP version 2.4.7.0 (Decadeus), built 31/12/2023 22:56
[19:17:57] [Core Info] : Stream: Mainline / Release - built by CUBECODERS/buildbot on CCL-DEV
[19:17:57] [Logger Info] : Purging old audit logs (this may take a moment)…
[19:17:57] [Core Warning] : Current time zone is set to PST - It is recommended you switch to UTC+0 to avoid time-zone related issues
[19:17:57] [Core Info] : OS: Linux / x86_64
[19:17:57] [Core Info] : CPU: Intel(R) Core™ i5-8500T CPU @ 2.10GHz (6C/6T)
[19:17:57] [Core Info] : RAM: 15856MB
[19:17:57] [Core Info] : AMP Instance ID: *** Removed ***
[19:17:58] [Loader Info] : Loaded ADSModule version 1.0.0.0 by CubeCoders Limited
[19:17:58] [Loader Info] : Loaded FileManagerPlugin by CubeCoders Limited
[19:17:58] [Loader Info] : Loaded EmailSenderPlugin by CubeCoders Limited
[19:17:58] [Loader Info] : Loaded WebRequestPlugin by CubeCoders Limited
[19:17:58] [Loader Info] : Loaded LocalFileBackupPlugin by CubeCoders Limited
[19:17:58] [Loader Info] : Loaded CommonCorePlugin by CubeCoders Limited
[19:17:58] [Loader Info] : ADSModule requests dependency InstanceManagerPlugin…
[19:17:58] [Loader Info] : Loaded InstanceManagerPlugin by CubeCoders Limited
[19:17:58] [Loader Info] : ADSModule requests dependency SystemUserManagerPlugin…
[19:17:58] [Loader Info] : Loaded SystemUserManagerPlugin by CubeCoders Limited
[19:17:58] [Core Info] : Licence Present: AMP Professional Edition
[19:17:59] [Loader Info] : Loaded steamcmdplugin by CubeCoders Limited
[19:17:59] [Core Info] : Metrics server started OK on port 12820
[19:17:59] [ADS Info] : ADS startup complete in 84ms
[19:17:59] [ADS Info] : Updating remote source CubeCoders/AMPTemplates
[19:17:59] [Auth Activity] : Authentication token for AMP_SYSTEM requested by UpdateRemoteInstancesList on behalf of INTERNAL
[19:17:59] [ADS Info] : Updating existing remote source GitHub - CubeCoders/AMPTemplates: For the AMP community to share Generic Module templates.
[19:17:59] [FileManager Notice] : Using keypair with fingerprint *** Removed ***
[19:17:59] [FileManager Info] : SFTP Server started on 0.0.0.0:2223
[19:17:59] [Webserver Info] : Websockets are enabled.
[19:17:59] [Auth Info] : Migrated 0 legacy permissions for Default
[19:17:59] [Auth Info] : Migrated 0 legacy permissions for Super Admins
[19:17:59] [Webserver Info] : Webserver started on http://0.0.0.0:8080
[19:17:59] [Logger Info] : RouterTimer@10Hz with 2 jobs started
[19:17:59] [Core Info] : Checking for AMP updates…
[19:17:59] [Core Info] : Startup mode is StartApplication.
[19:17:59] [ADS Info] : Failed to update Rust PVE Server - The remote server rejected the login credentials: Login Server Unavailable
Already up to date.
[19:18:00] [Auth Activity] : Authentication token for AMP_SYSTEM requested by UpdateRemoteInstancesList on behalf of INTERNAL
[19:18:00] [Core Info] : AMP is up to date.
‘’’

The only thing i can make out is “Failed to update Rust PVE Server - The remote server rejected the login credentials: Login Server Unavailable” would this cause the controller to exit? maybe i fat fingered it when i added it to the controller???

how to correct it?

I don’t see anything wrong here - you’ll need to explain in more detail what’s happening.

Its working now, not sure why… thanks for your assistance

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