ARK: Survival Ascended - cant log into existing character

System Information

Field Value
Operating System Linux - Ubuntu 24.04.2 on x86_64
Product AMP ‘Phobos’ v2.6.2.2 (Mainline)
Virtualization None
Application ARK: Survival Ascended
Module GenericModule
Running in Container No
Current State Ready

Task

Trying to Move From a nitrado Server to the new amp server

Problem Description

Issue

I have installed server. Down loaded all the files i could fine on the Nitrado Server so far using FileZilla. Than changed the save game files on the server. Logged in to check if it was working and instead of logging into existing guys forces us to make new ones. When making new guy and running around all our buildings and players are were we logged off last. I have redone this many time to no avail. I have been looking online for days to find a solution nothing seems to be working. dont know if there is a step to make this work or not. plz help if you can

Reproduction Steps

  • Installed ark survival ascended
  • Moved files for Nitrado to my pc. (with FileZilla)
  • Moved files To amp ark survival ascended instance
  • Logged in to test
  • game works and able to log in
  • faced to create new guys
  • can see old guys and building were we logged off last
  • and repeated multiple times