OS Name/Version: Ubuntu Server 24.04
Product Name/Version: Ark ASA Server v77.61 12/31/2025
Problem Description:
Having severe problems with any ARK Survival Ascended Servers I start up. Have had a 9 server cluster for some time now and things have been working well. After a hardware restart 2 days ago things are almost not working at all. All existing servers that were working previously either don’t start, and have to start again to attempt to start up. Once “running” you sometimes cannot connect to the server, and when you can players are stuck in place unable to do anything in game. Nothing has changed and I’ve tried additional machines, all are fine with other game servers but Ark is just being “funky” some of the screens in the manage server screen are blank - and have nothing visible in the AMP UI (such as file manager). The target machine running AMP, as I use a controller is constantly disappearing for a moment and then reappears again after hitting refresh. I’ve tested the network extensively, other machines on the same network are not experiencing this.
Steps to reproduce:
- Step 1 - attempt to start or create an Ark ASA server on any hardware
- Step 2 - Server is unrepsonsive, unable to join - sftp is unreliable.
- Step 3 - restart server same result
Actions taken to resolve so far:
Upgrade ADS, Restart the machine, upgrade Ubuntu, Upgrade the game server, create a new test server on separate hardware. Same results, some screens blank in AMP UI, server unresponsive. Mostly i’m just curious if this is happening to other people or if I’m just crazy? As I said earlier we’ve been running fine for some time now with this setup, and I even tried it on additional separate hardware with the same result. Thanks for the help.