Application Deployment - When IP changes AMP throws many errors and crashes itself

Technical Support
,
1

System Information

Field Value
Operating System Linux - Debian GNU/Linux 13 on x86_64
Product AMP ‘Phobos’ v2.6.4.2 (Mainline)
Virtualization VMware
Application Application Deployment
Module ADSModule
Running in Container No
Current State Indeterminate

Task

Server hanging when changing connected IP

Problem Description

Issue

As described in the steps, AMP will throw many [14:09:03] [System:Anonymous Warning/23] : Exception in API call Core/GetUpdates
[14:09:03] [Core:Anonymous Error/23] : UnauthorizedAccessException
[14:09:03] [Core:Anonymous Error/23] : [0] (UnauthorizedAccessException) : You do not have permission to use this method (GSMyAdmin.WebServer.GetUpdates) at this time. This method requires the Session.Exists permission.
and
tried to use session ID errors and will crash itself even with rate limiting enabled

Reproduction Steps

  • Login on one IP
  • Ensure stickiness is enabled
  • Changed logged in IP, AMP should reject as expected
  • Many rejection error pile up and crash AMP
  • Restart AMP and its fixed
2

That’s quite odd, do you get any additional info if you set the ADS instance’s Logging Level to Debug?

3

Solved by enabling setting “Using Reverse Proxy”

4

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.