Application Deployment - Need to keep reentering the license key into AMP

Technical Support
,
1

System Information

Field Value
Operating System Linux - Ubuntu 24.04.3 on x86_64
Product AMP ‘Phobos’ v2.6.4.2 (Mainline)
Virtualization None
Application Application Deployment
Module ADSModule
Running in Container No
Current State Indeterminate

Task

License key stops working after a few days

Problem Description

Issue

The server has started going offline every few days and when I check the license key is missing from the instance deployment section. I havent made any changes to the server since starting it almost a year ago but this started happening about a month ago so im not sure what could be causing this.

Reproduction Steps

  • Create server for local play
  • Only task AMP runs is server, restart and backup.
  • Starts needing the license key multiple times a week
2

That’s often caused by hardware changes on the machine. Do you have a VPN installed or any settings that change the MAC address on reboot? (some VMs have that enabled by default)