Application Deployment - Memory Usage for Soulmask Server not showing correct value

System Information

Field Value
Operating System Windows - Windows 10 Pro on x86_64
Product AMPService ‘Phobos’ v2.6.0.2 (Mainline)
Virtualization None
Application Application Deployment
Module ADSModule
Running in Container No
Current State Indeterminate

Task

View Soulmask server memory usage

Problem Description

Issue

I’ve not had any luck getting AMP to display the proper memory usage for my Soulmask server. When I look in windows task viewer, WSServer-Win64-Shipping.exe is taking up a lot of memory but that is not reflected in AMP’s Memory Usage page.

EDIT: It also looks like CPU Usage is not working properly either.

Reproduction Steps

  • Created new Soulmask Instance
  • Started Soulmask Instance
  • Logged into AMP hosted Soulmask server
  • Compare Windows Task Manager RAM usage (~8 GB) vs AMP reported RAM usage (~.06 GB)
1 Like

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.