Analytics are not working for teamspeak instance

System Information

Field Value
Operating System Windows - Windows Server 2019 on x86_64
Product AMPService ‘Phobos’ v2.6.0.2 (Mainline)
Virtualization VMware
Application Application Deployment
Module ADSModule
Running in Container No
Current State Indeterminate

Task

Trying to get analytics for teamspeak server

Problem Description

Issue

I´m not able to see information about the users on the server. AMP says that the server is empty, and no user data is collected in the analytics tab. How do I fix it?

Reproduction Steps

  • Restarted Teamspeak Instance
  • Restarted AMP instance
  • Restarted WIndows Server

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