OS Name/Version:Windows 11
Product Name/Version:2.5.0.8 - 20240502.1
Problem Description:
ARK: Survival Ascended AMP has a high chance of causing the system to crash when performing a reboot or force-interrupted reboot. Additionally, other instances will not function.
Unable to log in to 127.0.0.0:8080
The command
ampinstmgr stopall
Steps to reproduce:
Actions taken to resolve so far:ampinstmgr stopall
Consider disabling ARK: Survival Ascended
The AMP system crashed and the loss was too much. The game could not be saved and was forced to stop.
Please do not dump huge log files like that, I can’t even scroll to the bottom of it in docs. Check if there’s any actual errors on there.
[16:52:31] [InstanceManager:admin Error] : LIM - Failure to make API call to ARKSurvivalAscended02: An error occurred while sending the request.
[16:52:31] [GSMyAdmin:admin Warning] : Slow method invocation: Servers took 2042ms to complete.
[16:52:31] [GSMyAdmin:admin Warning] : Slow response: ADSModule.Servers took 2042ms to complete.
[16:52:31] [InstanceManager:admin Error] : LIM - Failure to make API call to ARKSurvivalAscended02: An error occurred while sending the request.
[16:52:31] [GSMyAdmin:admin Warning] : Slow method invocation: Servers took 4089ms to complete.
[16:52:31] [GSMyAdmin:admin Warning] : Slow response: ADSModule.Servers took 4090ms to complete.
[16:52:32] [InstanceManager:admin Error] : LIM - Failure to make API call to ARKSurvivalAscended02: An error occurred while sending the request.
[16:52:32] [GSMyAdmin:admin Warning] : Slow method invocation: Servers took 4073ms to complete.
[16:52:32] [GSMyAdmin:admin Warning] : Slow response: ADSModule.Servers took 4073ms to complete.
[16:52:34] [InstanceManager:admin Error] : LIM - Failure to make API call to ARKSurvivalAscended02: An error occurred while sending the request.
[16:52:34] [GSMyAdmin:admin Warning] : Slow method invocation: Servers took 2014ms to complete.
[16:52:34] [GSMyAdmin:admin Warning] : Slow response: ADSModule.Servers took 2014ms to complete.
[16:52:34] [InstanceManager:admin Error] : LIM - Failure to make API call to ARKSurvivalAscended02: An error occurred while sending the request.
[16:52:34] [GSMyAdmin:admin Warning] : Slow method invocation: Servers took 4078ms to complete.
[16:52:34] [GSMyAdmin:admin Warning] : Slow response: ADSModule.Servers took 4078ms to complete.
[16:52:35] [InstanceManager:admin Error] : LIM - Failure to make API call to ARKSurvivalAscended02: An error occurred while sending the request.
[16:52:35] [GSMyAdmin:admin Warning] : Slow method invocation: Servers took 4042ms to complete.
[16:52:35] [GSMyAdmin:admin Warning] : Slow response: ADSModule.Servers took 4042ms to complete.
[16:52:37] [InstanceManager:admin Error] : LIM - Failure to make API call to ARKSurvivalAscended02: An error occurred while sending the request.
[16:52:37] [GSMyAdmin:admin Warning] : Slow method invocation: Servers took 2045ms to complete.
[16:52:37] [GSMyAdmin:admin Warning] : Slow response: ADSModule.Servers took 2045ms to complete.
[16:52:37] [InstanceManager:admin Error] : LIM - Failure to make API call to ARKSurvivalAscended02: An error occurred while sending the request.
[16:52:37] [GSMyAdmin:admin Warning] : Slow method invocation: Servers took 4078ms to complete.
[16:52:37] [GSMyAdmin:admin Warning] : Slow response: ADSModule.Servers took 4078ms to complete.
[16:52:38] [InstanceManager:admin Error] : LIM - Failure to make API call to ARKSurvivalAscended02: An error occurred while sending the request.
[16:52:38] [GSMyAdmin:admin Warning] : Slow method invocation: Servers took 4077ms to complete.
[16:52:38] [GSMyAdmin:admin Warning] : Slow response: ADSModule.Servers took 4077ms to complete.
[16:58:20] [InstanceManager:admin Info] : Waiting for AMP instance to start…
[16:58:20] [InstanceManager:admin Notice] : AMP instance ARKSurvivalEvolved01 is now running.
[16:58:27] [ADS:admin Activity] : Managed remote instance ARKSurvivalEvolved01 at http://127.0.0.1:29119/
[16:58:27] [GSMyAdmin:admin Activity] : Authentication token for admin requested by ManageInstance on behalf of admin
[16:58:31] [GSMyAdmin Warning] : Slow method invocation: Servers took 2524ms to complete.
[16:58:31] [GSMyAdmin Warning] : Slow response: ADSModule.Servers took 2524ms to complete.
[16:59:15] [InstanceManager:admin Info] : Stopping instance ARKSurvivalEvolved01…
[16:59:15] [InstanceManager:admin Info] : Requesting soft-stop…
[16:59:15] [InstanceManager:admin Info] : Waiting for instance to stop…
[16:59:15] [InstanceManager:admin Info] : Instance was shut down gracefully.
[16:59:15] [InstanceManager:admin Info] : Instance ARKSurvivalEvolved01 has stopped.
[17:06:58] [FileManager Activity] : Downloaded file __VDS__ADS01/AMP_Logs/AMPLOG 2024-05-06 13-24-01.log (Direct mode)
Check the logs for the actual ARK instance rather than ADS.
Also how much RAM does the host system have?
The ARK instance has been deleted and the crash record cannot be seen.
You’ve not yet shown me the instance logs, only the ADS logs.
[14:41:26] [Generic:admin Info] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/Game.ini (INI format) using Unicode (UTF-8) encoding.
[14:41:26] [Generic:admin Info] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/Game.ini (INI format) using Unicode (UTF-8) encoding.
[14:41:27] [RCON:Delmong001 Error] : Source RCON failed to read packet data.
[14:41:27] [RCON:Delmong001 Info] : Source RCON disconnecting…
[14:41:28] [RCON:Delmong001 Info] : Source RCON disconnected
[14:41:29] [RCON:Delmong001 Error] : Source RCON not connected, cannot login…
[14:41:29] [RCON:Delmong001 Warning] : Source RCON failed to login.
[14:41:29] [RCON:Delmong001 Info] : Source RCON disconnecting…
[14:41:30] [RCON:Delmong001 Info] : Source RCON disconnected
[14:41:50] [RCON:Delmong001 Warning] : Source RCON packet data empty. This typically means the server closed the connection.
[14:41:50] [RCON:Delmong001 Info] : Source RCON disconnecting…
[14:41:51] [RCON:Delmong001 Info] : Source RCON disconnected
[14:41:51] [RCON:Delmong001 Error] : Source RCON failed to read packet data.
[14:41:51] [RCON:Delmong001 Info] : Source RCON disconnecting…
[14:41:52] [RCON:Delmong001 Info] : Source RCON disconnected
[14:41:54] [RCON:Delmong001 Error] : Source RCON not connected, cannot login…
[14:41:54] [RCON:Delmong001 Warning] : Source RCON failed to login.
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