AMP system crashes

enix_lin · 6 May 2024 17:27

OS Name/Version:Windows 11

Product Name/Version:2.5.0.8 - 20240502.1

Problem Description:
ARK: Survival Ascended AMP has a high chance of causing the system to crash when performing a reboot or force-interrupted reboot. Additionally, other instances will not function.
Unable to log in to 127.0.0.0:8080
The command
ampinstmgr stopall

Steps to reproduce:

Step 1
Step 2
Step 3

Actions taken to resolve so far:ampinstmgr stopall
Consider disabling ARK: Survival Ascended
The AMP system crashed and the loss was too much. The game could not be saved and was forced to stop.

Mike · 6 May 2024 18:37

Please do not dump huge log files like that, I can’t even scroll to the bottom of it in docs. Check if there’s any actual errors on there.

enix_lin · 7 May 2024 00:38

[16:52:31] [InstanceManager:admin Error] : LIM - Failure to make API call to ARKSurvivalAscended02: An error occurred while sending the request.
[16:52:31] [GSMyAdmin:admin Warning] : Slow method invocation: Servers took 2042ms to complete.
[16:52:31] [GSMyAdmin:admin Warning] : Slow response: ADSModule.Servers took 2042ms to complete.
[16:52:31] [InstanceManager:admin Error] : LIM - Failure to make API call to ARKSurvivalAscended02: An error occurred while sending the request.
[16:52:31] [GSMyAdmin:admin Warning] : Slow method invocation: Servers took 4089ms to complete.
[16:52:31] [GSMyAdmin:admin Warning] : Slow response: ADSModule.Servers took 4090ms to complete.
[16:52:32] [InstanceManager:admin Error] : LIM - Failure to make API call to ARKSurvivalAscended02: An error occurred while sending the request.
[16:52:32] [GSMyAdmin:admin Warning] : Slow method invocation: Servers took 4073ms to complete.
[16:52:32] [GSMyAdmin:admin Warning] : Slow response: ADSModule.Servers took 4073ms to complete.
[16:52:34] [InstanceManager:admin Error] : LIM - Failure to make API call to ARKSurvivalAscended02: An error occurred while sending the request.
[16:52:34] [GSMyAdmin:admin Warning] : Slow method invocation: Servers took 2014ms to complete.
[16:52:34] [GSMyAdmin:admin Warning] : Slow response: ADSModule.Servers took 2014ms to complete.
[16:52:34] [InstanceManager:admin Error] : LIM - Failure to make API call to ARKSurvivalAscended02: An error occurred while sending the request.
[16:52:34] [GSMyAdmin:admin Warning] : Slow method invocation: Servers took 4078ms to complete.
[16:52:34] [GSMyAdmin:admin Warning] : Slow response: ADSModule.Servers took 4078ms to complete.
[16:52:35] [InstanceManager:admin Error] : LIM - Failure to make API call to ARKSurvivalAscended02: An error occurred while sending the request.
[16:52:35] [GSMyAdmin:admin Warning] : Slow method invocation: Servers took 4042ms to complete.
[16:52:35] [GSMyAdmin:admin Warning] : Slow response: ADSModule.Servers took 4042ms to complete.
[16:52:37] [InstanceManager:admin Error] : LIM - Failure to make API call to ARKSurvivalAscended02: An error occurred while sending the request.
[16:52:37] [GSMyAdmin:admin Warning] : Slow method invocation: Servers took 2045ms to complete.
[16:52:37] [GSMyAdmin:admin Warning] : Slow response: ADSModule.Servers took 2045ms to complete.
[16:52:37] [InstanceManager:admin Error] : LIM - Failure to make API call to ARKSurvivalAscended02: An error occurred while sending the request.
[16:52:37] [GSMyAdmin:admin Warning] : Slow method invocation: Servers took 4078ms to complete.
[16:52:37] [GSMyAdmin:admin Warning] : Slow response: ADSModule.Servers took 4078ms to complete.
[16:52:38] [InstanceManager:admin Error] : LIM - Failure to make API call to ARKSurvivalAscended02: An error occurred while sending the request.
[16:52:38] [GSMyAdmin:admin Warning] : Slow method invocation: Servers took 4077ms to complete.
[16:52:38] [GSMyAdmin:admin Warning] : Slow response: ADSModule.Servers took 4077ms to complete.
[16:58:20] [InstanceManager:admin Info] : Waiting for AMP instance to start…
[16:58:20] [InstanceManager:admin Notice] : AMP instance ARKSurvivalEvolved01 is now running.
[16:58:27] [ADS:admin Activity] : Managed remote instance ARKSurvivalEvolved01 at http://127.0.0.1:29119/
[16:58:27] [GSMyAdmin:admin Activity] : Authentication token for admin requested by ManageInstance on behalf of admin
[16:58:31] [GSMyAdmin Warning] : Slow method invocation: Servers took 2524ms to complete.
[16:58:31] [GSMyAdmin Warning] : Slow response: ADSModule.Servers took 2524ms to complete.
[16:59:15] [InstanceManager:admin Info] : Stopping instance ARKSurvivalEvolved01…
[16:59:15] [InstanceManager:admin Info] : Requesting soft-stop…
[16:59:15] [InstanceManager:admin Info] : Waiting for instance to stop…
[16:59:15] [InstanceManager:admin Info] : Instance was shut down gracefully.
[16:59:15] [InstanceManager:admin Info] : Instance ARKSurvivalEvolved01 has stopped.
[17:06:58] [FileManager Activity] : Downloaded file __VDS__ADS01/AMP_Logs/AMPLOG 2024-05-06 13-24-01.log (Direct mode)

Mike · 7 May 2024 08:35

Check the logs for the actual ARK instance rather than ADS.

Also how much RAM does the host system have?

enix_lin · 7 May 2024 11:03

The ARK instance has been deleted and the crash record cannot be seen.

Mike · 7 May 2024 11:06

You’ve not yet shown me the instance logs, only the ADS logs.

enix_lin · 7 May 2024 17:28

[14:41:26] [Generic:admin Info] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/Game.ini (INI format) using Unicode (UTF-8) encoding.
[14:41:26] [Generic:admin Info] : Merging config file ./ark-sa/2430930/ShooterGame/Saved/Config/WindowsServer/Game.ini (INI format) using Unicode (UTF-8) encoding.
[14:41:27] [RCON:Delmong001 Error] : Source RCON failed to read packet data.
[14:41:27] [RCON:Delmong001 Info] : Source RCON disconnecting…
[14:41:28] [RCON:Delmong001 Info] : Source RCON disconnected
[14:41:29] [RCON:Delmong001 Error] : Source RCON not connected, cannot login…
[14:41:29] [RCON:Delmong001 Warning] : Source RCON failed to login.
[14:41:29] [RCON:Delmong001 Info] : Source RCON disconnecting…
[14:41:30] [RCON:Delmong001 Info] : Source RCON disconnected
[14:41:50] [RCON:Delmong001 Warning] : Source RCON packet data empty. This typically means the server closed the connection.
[14:41:50] [RCON:Delmong001 Info] : Source RCON disconnecting…
[14:41:51] [RCON:Delmong001 Info] : Source RCON disconnected
[14:41:51] [RCON:Delmong001 Error] : Source RCON failed to read packet data.
[14:41:51] [RCON:Delmong001 Info] : Source RCON disconnecting…
[14:41:52] [RCON:Delmong001 Info] : Source RCON disconnected
[14:41:54] [RCON:Delmong001 Error] : Source RCON not connected, cannot login…
[14:41:54] [RCON:Delmong001 Warning] : Source RCON failed to login.

system · 6 June 2024 17:29

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