Amp Services and Servers Stopping/Won't Load After Update

OS Name/Version: Windows Server 2022

Product Name/Version: AMP Release “Decadeus” v2.4.3, built 14/03/2023 23:15

Problem Description:
Amp worked prior to the update. I updated, which also updated some .NET libraries, and the Amp service starts and then stops. Windows error code is Event 7034, The AMP-AMPInstance1-ADS service terminated unexpectedly.

LastAmpException.txt produces the following (for the core program):

[Error] OS: Windows (x86_64/None)
[Error] Module: ADSModule, Version: AMPService 2.4.2.0
[Error] Release spec: Release - built by CUBECODERS/buildbot on CCL-DEV
[Error] Instance ID: d48e8e10-7b94-4c19-b2e1-ac9a3cec993c
[Error] SocketException
[Error] [0] (SocketException) : Only one usage of each socket address (protocol/network address/port) is normally permitted
[Error]    at Net.Sockets.Socket.DoBind(EndPoint endPointSnapshot, SocketAddress socketAddress)
   at Net.Sockets.Socket.Bind(EndPoint localEP)
   at Net.Sockets.TcpListener.Start(Int32 backlog)
   at m.Http.HttpBackend.ConnectionLoop()
[Error] --- End Exception Data ---

LastAmpException.txt produces the following (for my Bedrock Server):

[Error] --- Begin Exception Data ---
[Error] OS: Windows (x86_64/None)
[Error] Module: MinecraftModule, Version: AMP 2.4.2.0
[Error] Release spec: Release - built by CUBECODERS/buildbot on CCL-DEV
[Error] Instance ID: 1d4391ea-5791-40e5-8a7a-e7a4aa91c580
[Error] InvalidProgramException
[Error] [0] (InvalidProgramException) : Common Language Runtime detected an invalid program.
[Error]    at GSMyAdmin.WebServer.APIService.<>c.<EndAllWebsocketSessions>b__10_0(WebSession s)
   at GSMyAdmin.ExtensionMethods.ForEach[T](IEnumerable`1 source, Action`1 action)
   at GSMyAdmin.WebServer.LocalWebServer.Stop()
   at GSMyAdmin.Core.Shutdown()
   at GSMyAdmin.Core.Run()
   at GSMyAdmin.Program.Main()
[Error] --- End Exception Data ---

Steps to reproduce:

  • Tried to log into amp, shows service not running.
  • Went to services, restart service. Service starts then stops.
  • Amp core only loads when running the executable. Service spins the whole time. No other servers load.

Actions taken to resolve so far:

*I have tried to change the user for the service to the local user, Daniel, but produces the same output. I have since put it back to NETWORK SERVICE.
*Ran Windows Update
*Rebooted (multiple times)
*Repaired installation
*Tried to load AMP manually. Amp finally works, but the service does not and no other servers on the core will work either.

When loading Amp manually (not through the service, this is the log:

[00:05:44] [Program Info] : Starting AMP version 2.4.3.0 (Decadeus), built 14/03/2023 23:15
[00:05:44] [Program Info] : Stream: Mainline (Release) - built by CUBECODERS/buildbot on CCL-DEV
[00:05:45] [Core Warning] : Current time zone is set to Eastern Standard Time - It is recommended you switch to UTC+0 to avoid time-zone related issues
[00:05:45] [Program Info] : OS: Windows / x86_64
[00:05:45] [Program Info] : CPU: Intel(R) Xeon(R) CPU E5-2430 0 @ 2.20GHz (6C/12T)
[00:05:45] [Program Info] : RAM: 16338MB
[00:05:45] [Program Info] : AMP Instance ID: d48e8e10-7b94-4c19-b2e1-ac9a3cec993c
[00:05:45] [Core Debug] : Using internal login provider
[00:05:45] [ADS Debug] : Loaded 0 remote targets from Datastore
[00:05:45] [System Warning] : Assembly Newtonsoft.Json was loaded for Core via fallback handler, check plugin dependencies.
[00:05:45] [Core Info] : Loaded ADSModule version 1.0.0.0 by CubeCoders Limited
[00:05:45] [ModuleLoader Info] : Loaded FileManagerPlugin version 1.0.0.0 by CubeCoders Limited
[00:05:45] [ModuleLoader Info] : Loaded EmailSenderPlugin version 1.0.0.0 by CubeCoders Limited
[00:05:45] [ModuleLoader Info] : Loaded WebRequestPlugin version 1.0.0.0 by CubeCoders Limited
[00:05:45] [FileBackup Debug] : Read manifests for 0 backups.
[00:05:45] [ModuleLoader Info] : Loaded LocalFileBackupPlugin version 1.0.0.0 by CubeCoders Limited
[00:05:45] [ModuleLoader Info] : Loaded CommonCorePlugin version 1.0.0.0 by CubeCoders Limited
[00:05:45] [Core Info] : ADSModule requests dependency InstanceManagerPlugin…
[00:05:46] [InstanceManager Debug] : Loading instances from D:\AMPDatastore2\instances.json…
[00:05:47] [InstanceManager Debug] : Loaded 4 instances.
[00:05:47] [ModuleLoader Info] : Loaded InstanceManagerPlugin version 1.0.0.0 by CubeCoders Limited
[00:05:47] [Core Info] : ADSModule requests dependency SystemUserManagerPlugin…
[00:05:47] [ModuleLoader Info] : Loaded SystemUserManagerPlugin version 1.0.0.0 by CubeCoders Limited
[00:05:47] [FeatureManager Info] : Loaded steamcmdplugin version 1.0.0.0 by CubeCoders Limited
[00:05:47] [ADS Debug] : Found configuration repository at CubeCoders-AMPTemplates, ec280171-c67b-4cf8-923f-dc27fea91ee1
[00:05:47] [ADS Info] : Metrics server started OK on port 12820
[00:05:47] [Core Info] : ADS startup complete in 412ms
[00:05:47] [ADS Debug] : Refreshing all remote targets…
[00:05:47] [ADS Debug] : Refreshed all remote targets.
[00:05:47] [System Info] : Updating remote source CubeCoders/AMPTemplates
[00:05:47] [Core Debug] : Downloading https://github.com/CubeCoders/AMPTemplates/archive/refs/heads/main.zip, saving to C:\Users\daniel\AppData\Local\Temp\2\tmpF6E.tmp
[00:05:48] [InstanceManager Debug] : Fetching metadata for ADS from D:\AMPDatastore2\Instances\AMPInstance1-ADS\Plugins\ADSModule\ADSModule.dll…
[00:05:48] [InstanceManager Debug] : Fetching metadata for FileManagerPlugin from D:\AMPDatastore2\Instances\AMPInstance1-ADS\Plugins\FileManagerPlugin\FileManagerPlugin.dll…
[00:05:48] [Core Debug] : Moving C:\Users\daniel\AppData\Local\Temp\2\tmpF6E.tmp to CubeCoders-AMPTemplates.zip…
[00:05:48] [InstanceManager Debug] : Fetching metadata for EmailSenderPlugin from D:\AMPDatastore2\Instances\AMPInstance1-ADS\Plugins\EmailSenderPlugin\EmailSenderPlugin.dll…
[00:05:48] [InstanceManager Debug] : Fetching metadata for WebRequestPlugin from D:\AMPDatastore2\Instances\AMPInstance1-ADS\Plugins\WebRequestPlugin\WebRequestPlugin.dll…
[00:05:48] [InstanceManager Debug] : Fetching metadata for LocalFileBackupPlugin from D:\AMPDatastore2\Instances\AMPInstance1-ADS\Plugins\LocalFileBackupPlugin\LocalFileBackupPlugin.dll…
[00:05:48] [InstanceManager Debug] : Fetching metadata for CommonCorePlugin from D:\AMPDatastore2\Instances\AMPInstance1-ADS\Plugins\CommonCorePlugin\CommonCorePlugin.dll…
[00:05:48] [InstanceManager Debug] : Fetching metadata for Minecraft from D:\AMPDatastore2\Instances\AMPInstance1-ADS\Plugins\MinecraftModule\MinecraftModule.dll…
[00:05:48] [ModuleLoader Notice] : Using keypair with fingerprint MnHYNTY7xNLbLUsOaE2lSQQ9U5YuhH8g//X5EiCCbAw=
[00:05:48] [ModuleLoader Info] : SFTP Server started on 0.0.0.0:2223
[00:05:48] [WebServer Debug] : Using webroot: D:\AMPDatastore2\Instances\AMPInstance1-ADS\WebRoot
[00:05:48] [WebServer Info] : Websockets are enabled.
[00:05:49] [API Debug] : Building setting specification cache…
[00:05:49] [API Debug] : Setting spec cache built, 97 items added.
[00:05:49] [Core Info] : Webserver started on http://192.168.10.20:8080
[00:05:49] [WebServer Warning] : RouterTimer@10Hz with 2 jobs started
[00:05:49] [Scheduler Debug] : Scheduler timer will start in 10519ms.
[00:05:49] [System Info] : Checking for AMP updates…
[00:05:50] [Core Debug] : Successfully got update data.
[00:05:50] [System Info] : AMP is up-to-date.
[00:05:52] [RunningTasksManager Debug] : Task Updating remote sources (Fetching latest configurations…) ended: Finished
[00:05:53] [Core Debug] : Starting process D:\AMPDatastore2\Instances\AMPInstance1-ADS\AMPService.exe
[00:05:53] [Core Debug] : Working Directory: D:\AMPDatastore2\Instances\AMPInstance1-ADS
[00:05:53] [Core Debug] : Arguments: -silent -name=AMPInstance1-ADS -start
[00:06:00] [ADS Debug] : Refreshing all remote targets…
[00:06:00] [ADS Debug] : Refreshed all remote targets.
[00:06:13] [System Error] : This instance can only be started by ADS (AMP’s main web interface) - it cannot be started via the command line.
[00:06:17] [Core Debug] : Login request from 192.168.10.20 for Admin
[00:06:18] [APIService:Admin Debug] : Creating new session for Admin at 192.168.10.20 (Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36) API Login
[00:06:19] [API:Admin Debug] : Login success from 192.168.10.20 via 192.168.10.20 assigned session ID 59ce5062-95f0-4ac4-bd8d-04d39fdbf995
[00:06:21] [APIService Debug] : Session 59ce5062-95f0-4ac4-bd8d-04d39fdbf995 requested websockets upgrade.
[00:06:21] [ADS:Admin Debug] : Found configuration repository at CubeCoders-AMPTemplates, ec280171-c67b-4cf8-923f-dc27fea91ee1
[00:06:28] [System:Admin Error] : This instance can only be started by ADS (AMP’s main web interface) - it cannot be started via the command line.
[00:06:33] [System Error] : This instance can only be started by ADS (AMP’s main web interface) - it cannot be started via the command line.
[00:06:53] [System:Admin Error] : This instance can only be started by ADS (AMP’s main web interface) - it cannot be started via the command line.
[00:06:53] [System Error] : This instance can only be started by ADS (AMP’s main web interface) - it cannot be started via the command line.
[00:07:00] [ADS Debug] : Refreshing all remote targets…
[00:07:00] [ADS Debug] : Refreshed all remote targets.

You may find you just need to do a reboot, but otherwise: this KB article applies: Something not working on Windows? Try the following: - Docs - CubeCoders Support

So I did as the article required. That got the AMP Core up and running. When I log into the core it is trying to load the 3 game instances, and they are just spinning. The logs are currently showing:

[19:39:31] [GSMyAdmin Debug]      : Login request from 192.168.10.20 for Admin
[19:39:32] [GSMyAdmin:Admin Debug] : Creating new session for Admin at 192.168.10.20 (Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36) API Login
[19:39:33] [GSMyAdmin:Admin Debug] : Login success from 192.168.10.20 via 192.168.10.20 assigned session ID bd144084-c20c-4fe9-bf81-9f03ab7228ea
[19:39:33] [System Warning]       : Slow method invocation: Login took 2008ms to complete.
[19:39:33] [System Warning]       : Slow response: Core.Login took 2039ms to complete.
[19:39:36] [GSMyAdmin Debug]      : Session bd144084-c20c-4fe9-bf81-9f03ab7228ea requested websockets upgrade.
[19:39:37] [ADS:Admin Debug]      : Found configuration repository at CubeCoders-AMPTemplates, ec280171-c67b-4cf8-923f-dc27fea91ee1
[19:39:39] [System:Admin Warning] : Slow method invocation: GetSupportedApplications took 2161ms to complete.
[19:39:39] [System:Admin Warning] : Slow response: ADSModule.GetSupportedApplications took 2162ms to complete.
[19:40:00] [ADS Debug]            : Refreshing all remote targets...
[19:40:00] [ADS Debug]            : Refreshed all remote targets.
[19:40:01] [InstanceManager Error] : Tried to get version number for instance MinecraftMain but the manifest data could not be found.
[19:40:01] [InstanceManager Error] : Tried to get version number for instance MinecraftMain but the manifest data could not be found.
[19:40:01] [InstanceManager Error] : Tried to get version number for instance MCBedrock but the manifest data could not be found.
[19:40:01] [InstanceManager Error] : Tried to get version number for instance MCBedrock but the manifest data could not be found.
[19:40:01] [InstanceManager Error] : Tried to get version number for instance NewMCBedrock but the manifest data could not be found.
[19:40:01] [InstanceManager Error] : Tried to get version number for instance NewMCBedrock but the manifest data could not be found.
[19:41:00] [ADS Debug]            : Refreshing all remote targets...
[19:41:00] [ADS Debug]            : Refreshed all remote targets.
[19:41:01] [InstanceManager Error] : Tried to get version number for instance MinecraftMain but the manifest data could not be found.
[19:41:01] [InstanceManager Error] : Tried to get version number for instance MinecraftMain but the manifest data could not be found.
[19:41:01] [InstanceManager Error] : Tried to get version number for instance MCBedrock but the manifest data could not be found.
[19:41:01] [InstanceManager Error] : Tried to get version number for instance MCBedrock but the manifest data could not be found.
[19:41:01] [InstanceManager Error] : Tried to get version number for instance NewMCBedrock but the manifest data could not be found.
[19:41:01] [InstanceManager Error] : Tried to get version number for instance NewMCBedrock but the manifest data could not be found.
[19:42:00] [ADS Debug]            : Refreshing all remote targets...
[19:42:00] [ADS Debug]            : Refreshed all remote targets.
[19:42:01] [InstanceManager Error] : Tried to get version number for instance MinecraftMain but the manifest data could not be found.
[19:42:01] [InstanceManager Error] : Tried to get version number for instance MinecraftMain but the manifest data could not be found.
[19:42:01] [InstanceManager Error] : Tried to get version number for instance MCBedrock but the manifest data could not be found.
[19:42:01] [InstanceManager Error] : Tried to get version number for instance MCBedrock but the manifest data could not be found.
[19:42:01] [InstanceManager Error] : Tried to get version number for instance NewMCBedrock but the manifest data could not be found.
[19:42:01] [InstanceManager Error] : Tried to get version number for instance NewMCBedrock but the manifest data could not be found.
[19:43:00] [ADS Debug]            : Refreshing all remote targets...
[19:43:00] [ADS Debug]            : Refreshed all remote targets.
[19:43:01] [InstanceManager Error] : Tried to get version number for instance MinecraftMain but the manifest data could not be found.
[19:43:01] [InstanceManager Error] : Tried to get version number for instance MinecraftMain but the manifest data could not be found.
[19:43:01] [InstanceManager Error] : Tried to get version number for instance MCBedrock but the manifest data could not be found.
[19:43:01] [InstanceManager Error] : Tried to get version number for instance MCBedrock but the manifest data could not be found.
[19:43:01] [InstanceManager Error] : Tried to get version number for instance NewMCBedrock but the manifest data could not be found.
[19:43:01] [InstanceManager Error] : Tried to get version number for instance NewMCBedrock but the manifest data could not be found.
[19:44:00] [ADS Debug]            : Refreshing all remote targets...
[19:44:00] [ADS Debug]            : Refreshed all remote targets.
[19:44:01] [InstanceManager Error] : Tried to get version number for instance MinecraftMain but the manifest data could not be found.
[19:44:01] [InstanceManager Error] : Tried to get version number for instance MinecraftMain but the manifest data could not be found.
[19:44:01] [InstanceManager Error] : Tried to get version number for instance MCBedrock but the manifest data could not be found.
[19:44:01] [InstanceManager Error] : Tried to get version number for instance MCBedrock but the manifest data could not be found.
[19:44:01] [InstanceManager Error] : Tried to get version number for instance NewMCBedrock but the manifest data could not be found.
[19:44:01] [InstanceManager Error] : Tried to get version number for instance NewMCBedrock but the manifest data could not be found.
[19:45:00] [ADS Debug]            : Refreshing all remote targets...
[19:45:00] [ADS Debug]            : Refreshed all remote targets.
[19:45:01] [InstanceManager Error] : Tried to get version number for instance MinecraftMain but the manifest data could not be found.
[19:45:01] [InstanceManager Error] : Tried to get version number for instance MinecraftMain but the manifest data could not be found.
[19:45:01] [InstanceManager Error] : Tried to get version number for instance MCBedrock but the manifest data could not be found.
[19:45:01] [InstanceManager Error] : Tried to get version number for instance MCBedrock but the manifest data could not be found.
[19:45:01] [InstanceManager Error] : Tried to get version number for instance NewMCBedrock but the manifest data could not be found.
[19:45:01] [InstanceManager Error] : Tried to get version number for instance NewMCBedrock but the manifest data could not be found.

The InstanceManagerErrors repeat in the logs over and over while the system is trying to load them.

Can you check the directories for those instances? Sounds like you’ve suffered some kind of data loss.

Inside those directories - if it can’t query the version then AMP.exe may be missing

Update the instances again via ADS (even though they’re already up-to-date, doing this will update the version manifest) - then start them, and check the instance logs (right click → view logs → scroll down to last entry) and see if there’s anything it’s unhappy with.

Also make sure to clear your browser cache if you haven’t already.

Looks like I may have a permissions issue, not sure how…?

[20:07:40] [GSMyAdmin:Admin Debug] : Task Performing Upgrade (For instance Minecraft Main) ended: Finished
[20:07:40] [ADS:Admin Activity]   : Upgrading instance MCBedrock
[20:07:41] [System:Admin Error]   : Failed to unpack AMP.
[20:07:41] [InstanceManager:Admin Error] : UnauthorizedAccessException
[20:07:41] [InstanceManager:Admin Error] : [0] (UnauthorizedAccessException) : Access to the path 'D:\AMPDatastore2\Instances' is denied.
[20:07:41] [InstanceManager:Admin Error] :    at IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj, Boolean checkHost)
   at IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost)
   at InstanceManagerPlugin.LocalInstanceManager.<DownloadAndUnpack>()
[20:07:42] [InstanceManager:Admin Error] : Tried to get version number for instance MinecraftMain but the manifest data could not be found.
[20:07:42] [InstanceManager:Admin Error] : Tried to get version number for instance MCBedrock but the manifest data could not be found.
[20:07:42] [InstanceManager:Admin Error] : Tried to get version number for instance NewMCBedrock but the manifest data could not be found.
[20:07:42] [InstanceManager:Admin Debug] : Saving instances to D:\AMPDatastore2\instances.json...
[20:07:42] [InstanceManager:Admin Debug] : Wrote 4 instances.
[20:07:44] [ADS:Admin Activity]   : Upgrading instance NewMCBedrock
[20:07:44] [System:Admin Error]   : Failed to unpack AMP.
[20:07:44] [InstanceManager:Admin Error] : UnauthorizedAccessException
[20:07:44] [InstanceManager:Admin Error] : [0] (UnauthorizedAccessException) : Access to the path 'D:\AMPDatastore2\Instances' is denied.
[20:07:44] [InstanceManager:Admin Error] :    at IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj, Boolean checkHost)
   at IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost)
   at InstanceManagerPlugin.LocalInstanceManager.<DownloadAndUnpack>()
[20:07:45] [InstanceManager:Admin Error] : Tried to get version number for instance MinecraftMain but the manifest data could not be found.
[20:07:45] [InstanceManager:Admin Error] : Tried to get version number for instance MCBedrock but the manifest data could not be found.
[20:07:45] [InstanceManager:Admin Error] : Tried to get version number for instance NewMCBedrock but the manifest data could not be found.
[20:07:45] [InstanceManager:Admin Debug] : Saving instances to D:\AMPDatastore2\instances.json...
[20:07:45] [InstanceManager:Admin Debug] : Wrote 4 instances.
[20:07:46] [GSMyAdmin:Admin Debug] : Task Performing Upgrade (For instance MC Bedrock) ended: Finished
[20:07:49] [GSMyAdmin:Admin Debug] : Task Performing Upgrade (For instance New MC Bedrock) ended: Finished
[20:08:00] [ADS Debug]            : Refreshing all remote targets...
[20:08:00] [ADS Debug]            : Refreshed all remote targets.
[20:08:01] [InstanceManager Error] : Tried to get version number for instance MinecraftMain but the manifest data could not be found.
[20:08:01] [InstanceManager Error] : Tried to get version number for instance MinecraftMain but the manifest data could not be found.
[20:08:01] [InstanceManager Error] : Tried to get version number for instance MCBedrock but the manifest data could not be found.
[20:08:01] [InstanceManager Error] : Tried to get version number for instance MCBedrock but the manifest data could not be found.
[20:08:01] [InstanceManager Error] : Tried to get version number for instance NewMCBedrock but the manifest data could not be found.
[20:08:01] [InstanceManager Error] : Tried to get version number for instance NewMCBedrock but the manifest data could not be found.
[20:09:00] [ADS Debug]            : Refreshing all remote targets...
[20:09:00] [ADS Debug]            : Refreshed all remote targets.
[20:09:01] [InstanceManager Error] : Tried to get version number for instance MinecraftMain but the manifest data could not be found.
[20:09:01] [InstanceManager Error] : Tried to get version number for instance MinecraftMain but the manifest data could not be found.
[20:09:01] [InstanceManager Error] : Tried to get version number for instance MCBedrock but the manifest data could not be found.
[20:09:01] [InstanceManager Error] : Tried to get version number for instance MCBedrock but the manifest data could not be found.
[20:09:01] [InstanceManager Error] : Tried to get version number for instance NewMCBedrock but the manifest data could not be found.
[20:09:01] [InstanceManager Error] : Tried to get version number for instance NewMCBedrock but the manifest data could not be found.
[20:09:07] [GSMyAdmin Debug]      : Login request from 192.168.10.20 for Admin
[20:09:08] [GSMyAdmin:Admin Debug] : Creating new session for Admin at 192.168.10.20 (Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36) API Login
[20:09:08] [GSMyAdmin:Admin Debug] : Login success from 192.168.10.20 via 192.168.10.20 assigned session ID 169a7189-dacb-4e5d-b05e-b3ef4b7ca87b
[20:09:10] [GSMyAdmin Debug]      : Session 169a7189-dacb-4e5d-b05e-b3ef4b7ca87b requested websockets upgrade.
[20:10:00] [ADS Debug]            : Refreshing all remote targets...
[20:10:00] [ADS Debug]            : Refreshed all remote targets.
[20:10:01] [InstanceManager Error] : Tried to get version number for instance MinecraftMain but the manifest data could not be found.
[20:10:01] [InstanceManager Error] : Tried to get version number for instance MinecraftMain but the manifest data could not be found.
[20:10:01] [InstanceManager Error] : Tried to get version number for instance MCBedrock but the manifest data could not be found.
[20:10:01] [InstanceManager Error] : Tried to get version number for instance MCBedrock but the manifest data could not be found.
[20:10:01] [InstanceManager Error] : Tried to get version number for instance NewMCBedrock but the manifest data could not be found.
[20:10:01] [InstanceManager Error] : Tried to get version number for instance NewMCBedrock but the manifest data could not be found.
[20:10:05] [GSMyAdmin Debug]      : Login request from 192.168.10.20 for Admin
[20:10:06] [GSMyAdmin:Admin Debug] : Creating new session for Admin at 192.168.10.20 (Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36) API Login
[20:10:06] [GSMyAdmin:Admin Debug] : Login success from 192.168.10.20 via 192.168.10.20 assigned session ID 451cb1a8-7e43-4246-a587-606f6a462dc4
[20:10:08] [GSMyAdmin Debug]      : Session 451cb1a8-7e43-4246-a587-606f6a462dc4 requested websockets upgrade.
[20:11:00] [ADS Debug]            : Refreshing all remote targets...
[20:11:00] [ADS Debug]            : Refreshed all remote targets.
[20:11:01] [InstanceManager Error] : Tried to get version number for instance MinecraftMain but the manifest data could not be found.
[20:11:01] [InstanceManager Error] : Tried to get version number for instance MinecraftMain but the manifest data could not be found.
[20:11:01] [InstanceManager Error] : Tried to get version number for instance MCBedrock but the manifest data could not be found.
[20:11:01] [InstanceManager Error] : Tried to get version number for instance MCBedrock but the manifest data could not be found.
[20:11:01] [InstanceManager Error] : Tried to get version number for instance NewMCBedrock but the manifest data could not be found.
[20:11:01] [InstanceManager Error] : Tried to get version number for instance NewMCBedrock but the manifest data could not be found.
[20:11:44] [GSMyAdmin Debug]      : Login request from 192.168.10.20 for Admin
[20:11:45] [GSMyAdmin:Admin Debug] : Creating new session for Admin at 192.168.10.20 (Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36) API Login
[20:11:46] [GSMyAdmin:Admin Debug] : Login success from 192.168.10.20 via 192.168.10.20 assigned session ID 98f36a91-2636-4236-bdbc-217be3080069
[20:11:47] [GSMyAdmin Debug]      : Session 98f36a91-2636-4236-bdbc-217be3080069 requested websockets upgrade.
[20:12:00] [ADS Debug]            : Refreshing all remote targets...
[20:12:00] [ADS Debug]            : Refreshed all remote targets.
'''

Go to the datastore directory properties and make sure that “NETWORK SERVICE” has full read/write/execute permissions and that it applies recursively to all subdirectories.

[20:26:48] [GSMyAdmin Debug]      : Login request from 192.168.10.20 for Admin
[20:26:50] [GSMyAdmin:Admin Debug] : Creating new session for Admin at 192.168.10.20 (Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36) API Login
[20:26:51] [GSMyAdmin:Admin Debug] : Login success from 192.168.10.20 via 192.168.10.20 assigned session ID 34334225-8dd9-47ad-ad2a-cab456fa103e
[20:26:51] [System Warning]       : Slow method invocation: Login took 2552ms to complete.
[20:26:51] [System Warning]       : Slow response: Core.Login took 2553ms to complete.
[20:26:52] [GSMyAdmin Debug]      : Session 34334225-8dd9-47ad-ad2a-cab456fa103e requested websockets upgrade.
[20:26:56] [ADS:Admin Activity]   : Upgrading instance NewMCBedrock
[20:26:57] [System:Admin Info]    : Using cached archive: D:\AMPDatastore2\Instances\AMPCache-Mainline-2430.zip
[20:27:00] [ADS:Admin Activity]   : Upgrading instance MCBedrock
[20:27:00] [ADS Debug]            : Refreshing all remote targets...
[20:27:00] [ADS Debug]            : Refreshed all remote targets.
[20:27:00] [System:Admin Info]    : Using cached archive: D:\AMPDatastore2\Instances\AMPCache-Mainline-2430.zip
[20:27:03] [ADS:Admin Activity]   : Upgrading instance MinecraftMain
[20:27:13] [System:Admin Info]    : Using cached archive: D:\AMPDatastore2\Instances\AMPCache-Mainline-2430.zip
[20:27:16] [GSMyAdmin:Admin Debug] : Task Performing Upgrade (For instance New MC Bedrock) ended: Finished
[20:27:18] [InstanceManager:Admin Debug] : Saving instances to D:\AMPDatastore2\instances.json...
[20:27:18] [InstanceManager:Admin Debug] : Wrote 4 instances.
[20:27:18] [System:Admin Warning] : Slow method invocation: UpgradeInstance took 21736ms to complete.
[20:27:18] [System:Admin Warning] : Slow response: ADSModule.UpgradeInstance took 21737ms to complete.
[20:27:28] [GSMyAdmin:Admin Debug] : Task Performing Upgrade (For instance Minecraft Main) ended: Finished
[20:27:29] [InstanceManager:Admin Debug] : Saving instances to D:\AMPDatastore2\instances.json...
[20:27:29] [InstanceManager:Admin Debug] : Wrote 4 instances.
[20:27:29] [System:Admin Warning] : Slow method invocation: UpgradeInstance took 25817ms to complete.
[20:27:29] [System:Admin Warning] : Slow response: ADSModule.UpgradeInstance took 25818ms to complete.
[20:27:32] [GSMyAdmin:Admin Debug] : Task Performing Upgrade (For instance MC Bedrock) ended: Finished
[20:27:33] [InstanceManager:Admin Debug] : Saving instances to D:\AMPDatastore2\instances.json...
[20:27:33] [InstanceManager:Admin Debug] : Wrote 4 instances.
[20:27:33] [System:Admin Warning] : Slow method invocation: UpgradeInstance took 33010ms to complete.
[20:27:33] [System:Admin Warning] : Slow response: ADSModule.UpgradeInstance took 33011ms to complete.
[20:28:00] [ADS Debug]            : Refreshing all remote targets...
[20:28:00] [ADS Debug]            : Refreshed all remote targets.
[20:29:00] [ADS Debug]            : Refreshing all remote targets...
[20:29:00] [ADS Debug]            : Refreshed all remote targets.
[20:29:38] [GSMyAdmin Debug]      : Login request from 192.168.10.20 for Admin
[20:29:39] [GSMyAdmin:Admin Debug] : Creating new session for Admin at 192.168.10.20 (Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36) API Login
[20:29:40] [GSMyAdmin:Admin Debug] : Login success from 192.168.10.20 via 192.168.10.20 assigned session ID 8bb4c35d-733c-4804-bf82-54e8df6a046c
[20:29:41] [GSMyAdmin Debug]      : Session 8bb4c35d-733c-4804-bf82-54e8df6a046c requested websockets upgrade.
[20:30:00] [ADS Debug]            : Refreshing all remote targets...
[20:30:00] [ADS Debug]            : Refreshed all remote targets.
[20:30:40] [GSMyAdmin Debug]      : Login request from 192.168.10.20 for Admin
[20:30:42] [GSMyAdmin:Admin Debug] : Creating new session for Admin at 192.168.10.20 (Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36) API Login
[20:30:43] [GSMyAdmin:Admin Debug] : Login success from 192.168.10.20 via 192.168.10.20 assigned session ID b90db025-487d-4ce5-b7f6-4c499f2161c3
[20:30:43] [System Warning]       : Slow method invocation: Login took 2905ms to complete.
[20:30:43] [System Warning]       : Slow response: Core.Login took 2906ms to complete.
[20:30:44] [GSMyAdmin Debug]      : Session b90db025-487d-4ce5-b7f6-4c499f2161c3 requested websockets upgrade.
[20:31:00] [ADS Debug]            : Refreshing all remote targets...
[20:31:00] [ADS Debug]            : Refreshed all remote targets.
[20:31:00] [ADS Debug]            : Refreshing all remote targets...
[20:31:00] [ADS Debug]            : Refreshed all remote targets.
[20:32:00] [ADS Debug]            : Refreshing all remote targets...
[20:32:00] [ADS Debug]            : Refreshed all remote targets.
<continues repeatedly>

I checked the specific instance logs. There are no entries for those.
They are still spinning and not loading.

If you right click an instance and select “Manage in new tab” - does that work?

Unfortunately, no…

Does the instance you’re trying to manage have any reference to a login attempt in its logs?

I see no reference to a login attempt inside any of the instance logs. In fact, even after the update after the permission change, the only thing that was updated, looking at the date modified values, was the AMPVersion file. The rest of them have old modified dates (3/18/2023).

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.