D_P1
17 June 2022 00:36
1
Just need any starter troubleshooting assistance, i also can’t seem to find a way to even start amp from the command line so that would be helpful as well.
It was working before now but all of the sudden stopped for some reason
Actions taken to resolve so far:
trying reset password
restarting all instances
reboot server
restart all AMP services
ampinstmgr status
will show if it thinks it’s running. ampinstmgr -s ADS01
will start the main instance.
You’ll need to do it under the amp user:
sudo su -l amp
D_P1
17 June 2022 22:14
5
Thank you for taking the time to help! , And i was in the last photo. But it still throws up the errors because i can’t sudo while under the amp user
Ahh sorry, didn’t see that on my phone. Strange. This is a new error for me. Try running ampinstmgr repair
D_P1
17 June 2022 22:44
7
IceOfWraith:
ampinstmgr repair
this is admin , and amp user.
I’m even fine with a reinstall, i just don’t know where the server files are located which i wanna try to maintain.
Don’t use sudo for commands as amp. Did you install amp after doing sudo su -l
?
D_P1
17 June 2022 22:58
9
I just did the normal install on the website, and it worked perfectly up until like a day or two ago I stopped being able to access the web interface. And yes after sudo su -l
Hmm try a ampinstmgr fixperms
.
I have no idea at this point. That’s a strange error. Maybe Mike can help?
are you directly connecting via the amp user or via sudo su -l amp
1 Like
D_P1
17 June 2022 23:38
14
Amp user i believe, is that doing it wrong?
No that’s right. This would be something for @Mike
D_P1
17 June 2022 23:46
16
So is this something like super out there and not common?
I mean I haven’t seen the error before and if I have, I don’t remember it. >︿<
D_P1
18 June 2022 00:01
18
thank you for the help none the less
You can’t run fixperms
as the amp user, need to be root
I’d also run as root systemctl restart ampinstmgr
1 Like