AMP Licence Merging Not Working

Technical Support
1

OS Name/Version:
OpenSUSE Leap 15.3

Product Name/Version:
AMP 2.3.4.0

Problem Description:

I recently purchased another AMP licence, and attempted to merge it with my old account. Both accounts appear to meet the merge requirements, but the licence manager says otherwise.

Steps to reproduce:

  • Buy AMP on two different PayPal accounts in the same region
  • Log in using both emails
  • Attempt to merge one with another

Actions taken to resolve so far:
This post

2

I’m going to change the system soon so it tells you why it can’t/won’t do the merge.