How long do instances stick with the main licence? Currently I have a licence for AMP Standard Edition. The first email was sent after I accidentally upgraded all instances which necro’d a bunch of old unused ones and have since been pruned. I’ve just received a second email about my license being overprovisioned, ten instances within a day again. However, the Licence Manager is still counting six greyed out inactive instances from eleven days ago. Is it possible to have those instance activations removed sooner than later to avoid any further issues with my licence?
Make sure you check what the licence manager says at https://cubecoders.com/account - but an important detail is that your licence is based on the number of configured instances, not the number that are running right now. It just happens that an instance that is stopped for long enough then it wouldn’t have reported in recently enough to be considered active, but if it still exists you should make sure that your licence accommodates the usage (indeed upgrading the instances makes them wake up)
What if this is happening to those who’s licenses are based on the number of running instances rather than configured instances?
For example when I purchased a professional license it clearly stated “A single AMP Professional license allows you to run up to 5 AMP application instances at the same time”
and it also said
“All that matters is the number of running application instances.”
Does the licensing system account for these? As I’ve received a 2nd warning, and I generally have 1 instance running, on the rare occasion 2 running.
We’re looking at how to deal with this - AMP 2 doesn’t report live usage data, the instances periodically phone home. An instance is considered ‘in use’ if it has been online at any point in the last month which doesn’t actually match the original wording (which was for an older version of the licencing system) as it would be reasonably understood.
Nobodies licence is in danger of being disabled since that doesn’t happen automatically (it’s a manual action) - we’re looking at some broader changes to how the licence terms work because AMP 3 also handles this completely differently.