AMP Instance manager asking for new admin creation

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OS Name/Version: Windows 10 home

Product Name/Version: 2.6.0.4 - 20241106.1

Problem Description:

Every time I open AMP it asks me to create a new account. I have to restart the system to get it to ask for my login. If it lets me log in it then shows no instances listed. I had it get stuck at the reconnecting screen and sat for 4 hours. I tried to reinstall to see if this will help it prompting

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Steps to reproduce:

  • Step 1 - Rebooted after startup.
  • Step 2 - Unintall AMP
  • Step 3 - Start amp after fresh install and fresh reboot.
  • Step 4 - Key in license

Actions taken to resolve so far:
Uninstall Amp
Reboot Computer
Reinstall Amp
Relicense Amp.

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