Amp installer stops on installing prerequisites

Technical Support Installation Support
1

OS Name/Version: debian 12.10

Product Name/Version: Amp installer

Problem Description: Ive attempted to install amp on a fresh debian desktop installation. Im relatively new to linux. The os installs a okay, but the amp installer stops at installing prerequisites.

Steps to reproduce:

  • install a fresh version of debian, using an iso image from the debian website.
  • install amp

Actions taken to resolve so far: ive tried reinstalling debian desktop a couple of times with no change. I know this computer build can support it i tested amp on a vm on the same machine with no issues, but now that im trying it on the actual desktop it fails.

2

If it’s that fresh it may well genuinely just be the time it takes since it’ll update the OS at the same time.

Could you pull the /root/getamp-xxxxxxxxx.log and see what it says?

3

Hey Mike,

Thanks for the response, I have 2 different logs in my folder along with the ampsummary. Here are the two logs inside of a pastebin.

Log 1
Log 2

Solution found:

Okay i got it functioning, all i had to do was go into software and updates, go to other software and uncheck the cdrom software. I assume debian was using my iso image as a way to update the os, but was failing in that update.