All AMP Users Disappeared!

OS Name/Version: Ubuntu 23.10

Product Name/Version: 2.4.8.0

Problem Description: All amp users disappeared after expanding drive space and apt updates

RanmaKei	3/11/2024, 6:07:08 PM	Authentication	AuthAuditEvents.LoginAttempt	Login attempt from X.X.X.X (Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36 Edg/122.0.0.0)
RanmaKei	3/11/2024, 6:07:03 PM	Authentication	AuthAuditEvents.LoginFailure	No such user
RanmaKei	3/11/2024, 6:07:03 PM	Authentication	AuthAuditEvents.LoginAttempt	Login attempt from X.X.X.X (Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36 Edg/122.0.0.0)
RanmaKei	3/11/2024, 5:49:51 PM	Authentication	AuthAuditEvents.LoginSuccess	
RanmaKei	3/11/2024, 5:49:51 PM	Authentication	AuthAuditEvents.LoginAttempt	Login attempt from 127.0.0.1 (CCL/AMPAPI) via 8a7a6e25-8fc6-4939-9a20-8c0cdaeb8e11
RanmaKei	3/11/2024, 5:49:50 PM	Auth	LogLevels.Activity	Authentication token for RanmaKei requested by ManageInstance on behalf of RanmaKei
RanmaKei	3/11/2024, 5:49:50 PM	ADS	LogLevels.Activity	Managed remote instance MC-AllTheMods01 at http://127.0.0.1:8085/
RanmaKei	3/11/2024, 5:48:55 PM	Authentication	AuthAuditEvents.LoginSuccess	
RanmaKei	3/11/2024, 5:48:55 PM	Authentication	AuthAuditEvents.LoginAttempt	Login attempt from 127.0.0.1 (CCL/AMPAPI) via df38f6e3-1f25-48d8-b05b-a87fd53d891d
RanmaKei	3/11/2024, 5:48:54 PM	Auth	LogLevels.Activity	Authentication token for RanmaKei requested by ManageInstance on behalf of RanmaKei
RanmaKei	3/11/2024, 5:48:54 PM	ADS	LogLevels.Activity	Managed remote instance Palworld01 at http://127.0.0.1:8083/
RanmaKei	3/11/2024, 5:48:37 PM	Authentication	AuthAuditEvents.LoginSuccess	
RanmaKei	3/11/2024, 5:48:37 PM	Authentication	AuthAuditEvents.LoginAttempt	Login attempt from 127.0.0.1 (CCL/AMPAPI) via 7e3a4caa-cab1-4553-9c47-438f988d0311
RanmaKei	3/11/2024, 5:48:36 PM	Auth	LogLevels.Activity	Authentication token for RanmaKei requested by ManageInstance on behalf of RanmaKei
RanmaKei	3/11/2024, 5:48:36 PM	ADS	LogLevels.Activity	Managed remote instance PalworldYosServer01 at http://127.0.0.1:8084/
RanmaKei	3/11/2024, 5:47:34 PM	Authentication	AuthAuditEvents.LoginSuccess	
RanmaKei	3/11/2024, 5:47:34 PM	Authentication	AuthAuditEvents.LoginAttempt	Login attempt from 127.0.0.1 (CCL/AMPAPI) via 7e3a4caa-cab1-4553-9c47-438f988d0311
RanmaKei	3/11/2024, 5:47:34 PM	Auth	LogLevels.Activity	Authentication token for RanmaKei requested by ManageInstance on behalf of RanmaKei
RanmaKei	3/11/2024, 5:47:34 PM	ADS	LogLevels.Activity	Managed remote instance PalworldYosServer01 at http://127.0.0.1:8084/
RanmaKei	3/11/2024, 5:47:23 PM	Authentication	AuthAuditEvents.LoginSuccess	
RanmaKei	3/11/2024, 5:47:23 PM	Authentication	AuthAuditEvents.LoginAttempt	Login attempt from 127.0.0.1 (CCL/AMPAPI) via df38f6e3-1f25-48d8-b05b-a87fd53d891d
RanmaKei	3/11/2024, 5:47:22 PM	Auth	LogLevels.Activity	Authentication token for RanmaKei requested by ManageInstance on behalf of RanmaKei
RanmaKei	3/11/2024, 5:47:22 PM	ADS	LogLevels.Activity	Managed remote instance Palworld01 at http://127.0.0.1:8083/
RanmaKei	3/11/2024, 5:46:19 PM	Authentication	AuthAuditEvents.LoginSuccess	

Apt Update Log

Start-Date: 2024-03-12  01:05:05
Commandline: apt upgrade
Requested-By: adminuser(1000)
Upgrade: dpkg:amd64 (1.22.0ubuntu1, 1.22.0ubuntu1.1), docker-compose-plugin:amd64 (2.24.5-1~ubuntu.23.10~mantic, 2.24.7-1~ubuntu.23.10~mantic), docker-ce-cli:amd64 (5:25.0.3-1~ubuntu.23.10~mantic, 5:25.0.4-1~ubuntu.23.10~mantic), docker-buildx-plugin:amd64 (0.12.1-1~ubuntu.23.10~mantic, 0.13.0-1~ubuntu.23.10~mantic), docker-ce:amd64 (5:25.0.3-1~ubuntu.23.10~mantic, 5:25.0.4-1~ubuntu.23.10~mantic), cloud-init:amd64 (23.4.3-0ubuntu0~23.10.1, 23.4.4-0ubuntu0~23.10.1), docker-ce-rootless-extras:amd64 (5:25.0.3-1~ubuntu.23.10~mantic, 5:25.0.4-1~ubuntu.23.10~mantic)
End-Date: 2024-03-12  01:05:22

Start-Date: 2024-03-12  01:05:52
Commandline: apt upgrade
Requested-By: adminuser(1000)
Upgrade: linux-firmware:amd64 (20230919.git3672ccab-0ubuntu2.5, 20230919.git3672ccab-0ubuntu2.9)
End-Date: 2024-03-12  01:06:13

Steps to reproduce:

  1. A: Checked vgdisplay and showed 1.8TB in the VG
    B: Checked ubuntu–vg-ubuntu–lv space was 100GB and full at 100%

  2. Ran command “lvextend -l +100%FREE /dev/ubuntu-vg/ubuntu-lv”
    Ran command “resize2fs /dev/ubuntu-vg/ubuntu-lv”

  3. Rebooted Ubuntu

  4. Checked df -hT and showed /dev/mapper/ubuntu–vg-ubuntu–lv now 5% used with 1.8TB available

  5. ran apt update and apt upgrade

  6. Rebooted Ubuntu

  7. Attempted to reconnect to AMP interface. Redirected to login screen

  8. Credentials failed so logged into server and reset admin password

  9. Logged in and checked Audit Log
    A: Audit log shows “No such user” over 20 times just before I reset admin account to regain access

  10. Checked User Management. all users are now missing with only admin listed.

Actions taken to resolve so far:

Unsure of cause and how to resolve.

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