The Forest server not starting

OS Name/Version:

  • Ubuntu 20.04 LTS

Other System Info:

  • Intel Xeon E5-2666 v3 (4C\4T)
  • 10 GB RAM
  • Installed as VM on VMware machine

Local Instances
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Product Name/Version:

  • AMP Release “Halimede”
  • v2.4.1.2, built 21/12/2022 17:54

Problem Description:
Attempting to start server for The Forest is not working. It says preparing to start server as a notification but never does anything.

  • The console logs don’t show any activity
  • Files updated/installed fine (seemingly)

Here is the audit log, in case it would be helpful

User	Timestamp	Source	Category	Message
1/18/2023, 8:08:30 PM	Core	LogLevels.Activity	Authentication success
1/18/2023, 8:08:30 PM	Core	LogLevels.Activity	Authentication attempt for user admin from 127.0.0.1
1/18/2023, 8:03:35 PM	Core	LogLevels.Activity	Authentication success
1/18/2023, 8:03:35 PM	Core	LogLevels.Activity	Authentication attempt for user admin from 127.0.0.1
admin	1/18/2023, 8:02:56 PM	API	LogLevels.Activity	Starting the application.
admin	1/18/2023, 8:02:40 PM	API	LogLevels.Activity	Updating the application.
admin	1/18/2023, 8:01:45 PM	API	LogLevels.Activity	Changing setting Meta.GenericModule.treeRegrowMode to True
admin	1/18/2023, 8:00:23 PM	API	LogLevels.Activity	Updating the application.
1/18/2023, 8:00:20 PM	Core	LogLevels.Activity	Authentication success
1/18/2023, 8:00:19 PM	Core	LogLevels.Activity	Authentication attempt for user admin from 127.0.0.1
1/18/2023, 7:43:44 PM	Core	LogLevels.Activity	Authentication success
1/18/2023, 7:43:44 PM	Core	LogLevels.Activity	Authentication attempt for user admin from 127.0.0.1
admin	1/18/2023, 7:42:46 PM	API	LogLevels.Activity	Starting the application.
admin	1/18/2023, 7:40:10 PM	API	LogLevels.Activity	Updating the application.
1/18/2023, 7:40:09 PM	Core	LogLevels.Activity	Authentication success
1/18/2023, 7:40:08 PM	Core	LogLevels.Activity	Authentication attempt for user admin from 127.0.0.1
1/18/2023, 7:39:27 PM	Core	LogLevels.Activity	Authentication success
1/18/2023, 7:39:27 PM	Core	LogLevels.Activity	Authentication attempt for user admin from 127.0.0.1
1/18/2023, 7:38:53 PM	Core	LogLevels.Activity	Authentication success
1/18/2023, 7:38:53 PM	Core	LogLevels.Activity	Authentication attempt for user admin from 127.0.0.1
admin	1/18/2023, 7:37:17 PM	API	LogLevels.Activity	Starting the application.
admin	1/18/2023, 7:36:34 PM	API	LogLevels.Activity	Changing setting Meta.GenericModule.serverPassword to winter99
admin	1/18/2023, 7:36:30 PM	API	LogLevels.Activity	Changing setting Meta.GenericModule.serverName to RENRUT Forest Server
admin	1/18/2023, 7:35:38 PM	API	LogLevels.Activity	Adding interval trigger 'Every Monday at 00:00'
1/18/2023, 7:35:20 PM	Core	LogLevels.Activity	Authentication success
1/18/2023, 7:35:19 PM	Core	LogLevels.Activity	Authentication attempt for user admin from 127.0.0.1

Steps to reproduce:

  • Select “Start” in server for “The Forest” instance.

Actions taken to resolve so far:

  • Attempted stopping and restarting instance.
  • Attempted clicking ‘Update’ again

Are you using Docker mode as recommended for that instance type?

I haven’t had much luck with Docker in the past, but will retry and let you know.