Startup Issue with Conan Exiles - Preparing to start loop

Technical Support
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1

System Information

Field Value
Operating System Windows - Windows Server 2025 on x86_64
Product AMP ‘Deimos’ v2.7.2.6 (Mainline)
Virtualization HyperV
Application Conan Exiles
Module GenericModule
Running in Container No
Current State PreStart

Problem Description

Issue

After “Success! App ‘443030’ fully installed.” it keeps saying “Preparing to start” and nothing happens. Console is Clear and AMP Logs says:

Success! App ‘443030’ fully installed.
quit
Unloading Steam API…OK
[15:17:06] [steamcmdplugin:AMP Info/19] : SteamCMD Update successful
[15:17:07] [Generic:AMP Info/23] : Merging config file ./conan-exiles/443030/ConanSandbox/Saved/Config/WindowsServer/ServerSettings.ini (INI format) using Unicode (UTF-8) encoding.
[15:17:07] [Generic:AMP Warning/9] : Tried to merge config file ./conan-exiles/443030/ConanSandbox/Saved/Config/WindowsServer/Game.ini but the file does not exist.
[15:17:07] [Generic:AMP Warning/9] : Tried to merge config file ./conan-exiles/443030/ConanSandbox/Saved/Config/WindowsServer/Engine.ini but the file does not exist.
[15:17:07] [Generic:AMP Warning/9] : Tried to merge config file ./conan-exiles/443030/ConanSandbox/Saved/Config/LinuxServer/ServerSettings.ini but the file does not exist.
[15:17:07] [Generic:AMP Warning/9] : Tried to merge config file ./conan-exiles/443030/ConanSandbox/Saved/Config/LinuxServer/Game.ini but the file does not exist.
[15:17:07] [Generic:AMP Warning/9] : Tried to merge config file ./conan-exiles/443030/ConanSandbox/Saved/Config/LinuxServer/Engine.ini but the file does not exist.
[15:17:07] [Core:AMP Error/9] : FileNotFoundException
[15:17:07] [Core:AMP Error/9] : [0] (FileNotFoundException) : Couldn’t find the specified application: id
[15:17:07] [Core:AMP Error/9] : at ModuleShared.Utilities.GetUtilityOutput(String ExecutableFile, String Arguments, String WorkingDirectory, String RunAsUser, Boolean IncludeStdErr, Int32 timeoutMs, String input)
at GenericModule.GenericApp.SetupProcess()
at GenericModule.GenericApp.DoAppStartup(Boolean IsUpdating)
at GenericModule.GenericApp.Start()
[15:22:00] [Core Info/13] : Checking for AMP updates…
[15:22:00] [Core Info/13] : AMP is up to date.

Even after creating a new instance of Conan Exiles.

Reproduction Steps

  • Create new instance of Conan Exiles Enhanced
  • Update server
  • Start server
2

Seeing similar error with Icarus

[16:20:59] [steamcmdplugin Info/7] : SteamCMD Update successful
[16:21:00] [Generic Info/8]       : Merging config file ./icarus/2089300/Icarus/Saved/Config/WindowsServer/ServerSettings.ini (INI format) using Unicode (UTF-8) encoding.
[16:21:01] [Core Error/8]         : FileNotFoundException
[16:21:01] [Core Error/8]         : [0] (FileNotFoundException) : Couldn't find the specified application: id
[16:21:01] [Core Error/8]         :    at ModuleShared.Utilities.GetUtilityOutput(String ExecutableFile, String Arguments, String WorkingDirectory, String RunAsUser, Boolean IncludeStdErr, Int32 timeoutMs, String input)
   at GenericModule.GenericApp.SetupProcess()
   at GenericModule.GenericApp.DoAppStartup(Boolean IsUpdating)
   at GenericModule.GenericApp.Start()

The file at ./icarus/2089300/Icarus/Saved/Config/WindowsServer/ServerSettings.ini does exist from what I could tell. This is on Windows.