Standalone Setup - No remote targets have yet been set up

Technical Support
#1

OS Name/Version: Windows Server 2019

Product Name/Version: AMP 2.4.1.2

Problem Description: I updated ADS01 to 2.4.1.2 and it is now empty and only shows No remote targets have yet been set up.

[16:46:19] [GSMyAdmin Info]       : Starting AMPService version 2.4.1.2 (Halimede), built 21/12/2022 17:54
[16:46:19] [GSMyAdmin Info]       : Stream: Mainline (Release) - built by CUBECODERS/buildbot on CCL-DEV
[16:46:22] [GSMyAdmin Warning]    : Current time zone is set to Eastern Standard Time - It is recommended you switch to UTC+0 to avoid time-zone related issues
[16:46:22] [GSMyAdmin Info]       : OS: Windows / x86_64
[16:46:22] [GSMyAdmin Info]       : CPU: Intel(R) Xeon(R) CPU E5-2650 v2 @ 2.60GHz (8C/16T)
[16:46:22] [GSMyAdmin Info]       : AMP Instance ID: f18a6d09-2bc6-4aac-85a3-496978e8cd46
[16:46:25] [System Warning]       : Assembly Newtonsoft.Json was loaded for Core via fallback handler, check plugin dependencies.
[16:46:26] [GSMyAdmin Info]       : Loaded ADSModule version 1.0.0.0 by CubeCoders Limited
[16:46:26] [GSMyAdmin Info]       : Loaded FileManagerPlugin version 1.0.0.0 by CubeCoders Limited
[16:46:26] [GSMyAdmin Info]       : Loaded EmailSenderPlugin version 1.0.0.0 by CubeCoders Limited
[16:46:26] [GSMyAdmin Info]       : Loaded WebRequestPlugin version 1.0.0.0 by CubeCoders Limited
[16:46:27] [GSMyAdmin Info]       : Loaded LocalFileBackupPlugin version 1.0.0.0 by CubeCoders Limited
[16:46:27] [GSMyAdmin Info]       : Loaded CommonCorePlugin version 1.0.0.0 by CubeCoders Limited
[16:46:27] [GSMyAdmin Info]       : ADSModule requests dependency InstanceManagerPlugin...
[16:46:27] [GSMyAdmin Info]       : Loaded InstanceManagerPlugin version 1.0.0.0 by CubeCoders Limited
[16:46:27] [GSMyAdmin Info]       : ADSModule requests dependency SystemUserManagerPlugin...
[16:46:27] [GSMyAdmin Info]       : Loaded SystemUserManagerPlugin version 1.0.0.0 by CubeCoders Limited
[16:46:28] [GSMyAdmin Info]       : Loaded steamcmdplugin version 1.0.0.0 by CubeCoders Limited
[16:46:28] [Core Info]            : Metrics server started OK on port 12820
[16:46:28] [GSMyAdmin Info]       : ADS startup complete in 606ms
[16:46:28] [ADS Info]             : Updating remote source CubeCoders/AMPTemplates
[16:46:28] [ADS Info]             : Updating existing remote source https://github.com/CubeCoders/AMPTemplates.git...
[16:46:29] [FileManager Notice]   : Using keypair with fingerprint ieAk1ChMTC5p4vf769citXT31rmojZBr5eQOUwGf03U=
[16:46:29] [FileManager Info]     : SFTP Server started on 0.0.0.0:2223
[16:46:29] [GSMyAdmin Info]       : Websockets are enabled.
[16:46:29] [GSMyAdmin Info]       : Webserver started on http://0.0.0.0:8080
[16:46:29] [WebServer Warning]    : RouterTimer@10Hz with 2 jobs started
[16:46:29] [GSMyAdmin Info]       : Checking for AMP updates...
[16:46:32] [GSMyAdmin Info]       : AMP is up-to-date.

Steps to reproduce:

  • Run “ampinstmgr -u ADS01”
  • Launch the WebGUI via the shortcut or browser
  • See “No remote targets have yet been set up.” with no options

Actions taken to resolve so far:

*Downloaded ampsetup.exe and reran.
*Changed to Nightly and updated
*Switched back to Mainline
*Reboots after stream changes and updates
*Ran “ampinstmgr --nocache --upgradeall”
*All command run inside an elevated cmd

#2

Empty your browser cache.

#3

Same result. I even tested in multiple browsers on 2 different internet connections, and still see the same thing.

I did find that one of the drives in my raid array are dying, so working on replacing that now.

#4

Try two separate things…

  1. Run the ampsetup.exe again but choose Custom and make sure your datastore path is correct.
  2. In CMD run ampinstmgr repairto try and re-add the missing instances.
#5

I attempted those fixes, and still get the same result

“ampinstmgr repair” results in tell me that there are no instances to import. If I launch AMP without ADS01, where it shows me the old interface, all my instances are there.

#6

If you press f12 and look at the browser error logs, does anything show up?

#7

I figured it out. The roles file is the cause. I made a new instance and tested moving the users and roles over to it. Users worked fine; roles caused the same issue.

I’m just going to rebuild the roles and see if that helps.