Im having a problem with loging into the web interface of AMP

im Running on: Standard_Ubuntu_22.04_amd64_uefi_latest
i havend loged in for some time (2023 last login if i remeber right ) and now i cant at all

i tryed the knowledge-base to reset the pws but that does not work (ampinstmgr resetlogin ADS01)
they go thouigh without a problem but still can not log in

something i need to do befor hand?