Create Instance Failed: The core archive failed to download or unpack

Technical Support Installation Support
1

OS Name/Version: Windows Server 2019 Standard

Hello Together,

Create Instance Failed: The core archive failed to download or unpack

18:26:49

Failed to unpack AMP.
UnauthorizedAccessException
[0] (UnauthorizedAccessException) : Access to the path 'D:\AMPDatastore' is denied.
at IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj, Boolean checkHost) at IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost) at InstanceManagerPlugin.LocalInstanceManager.<DownloadAndUnpack>()
Create Instance Failed: The core archive failed to download or unpack

Do you have any idea how I can get it to work?

Thank you guys

2

When you installed AMP did you create a new user for it?

3

No i dont created a new User for AMP. So I don’t understand why he can’t access disk D

4

On Windows Server - creating a new user is mandatory.